BeforeWater extraction
We pump and vacuum out standing water, fast.
Starts within the hour24/7 emergency restoration · Minneapolis–St. Paul
Water or fire damage? We’re on our way.
A real person answers in under 30 seconds. A certified crew can be at your door in about an hour.
- IICRC-certified firm
- Licensed & insured in MN
- We work with every insurer
What happened?
Burst pipe · 3 in. of water
Do this now
- Shut off the main water valve. Usually in the basement, near the water meter.
- Turn off power to wet rooms, if you can reach the panel without standing in water.
- Move photos, papers and electronics up high. Don’t use a household vacuum on water.
Live now
4 of 9 crews free
Average arrival today
52 min
Average answer time
18 sec
01 · How it works
What happens after you call.
Four stages. We explain each one before we start, and you can follow along in your portal.
-
01
Inspect
We find all the water, even inside walls, and show you the plan.
- When
- First hour on site
- Your part
- Walk us through. Have your insurance info handy if you have it.
-
02
Mitigate
We remove the water, cut out what can’t be saved, and set up drying equipment.
- When
- Day 1
- Your part
- Keep kids and pets away from the machines.
-
03
Monitor
We measure every day. The equipment stays until everything is dry to standard.
- When
- Usually 3–5 days
- Your part
- Leave the machines on. Yes, they’re loud.
-
04
Repair
We rebuild the drywall, floors and paint. You approve the plan before we start.
- When
- 1–4 weeks, depending on damage
- Your part
- Approve the repair plan in your portal.
38% moisture · wet
41% · subfloor
Wet line · 10 in.
Water removed 212 gal
Flood cut · 2 ft
3 air movers · 1 dehumidifier
Drying logDay 1
Wall moisture38%
- New drywall
- Baseboards
- Floor refinish
- Paint
02 · Services
Six services. One crew, start to finish.
Hover or tap a card to see the fix.
AStop the damage
Before
BeforeStructural drying
Air movers and dehumidifiers dry walls, floors and framing to standard.
Usually 3–5 days
BeforeFire & smoke cleanup
We remove soot, smoke residue and odor from every surface.
Odor removed, not masked
BeforeEmergency protection
Board-up, roof tarps and fencing keep weather and people out.
Same day, 24/7BPut it back
BeforeContents restoration
We pack, clean, store and return your belongings. Every item is photographed and listed.
Every item tracked
BeforeReconstruction
Licensed rebuilds, from one wall to a full kitchen. Same team that dried it.
One team, one contract03 · Who we help
Pick your route.
Your home, back the way it was.
- We work directly with your insurance company.
- One project manager, from the first call to the final walkthrough.
- Need to move out? We handle pack-out and storage.
One number for every building you manage.
- Priority response agreement: pre-approved, so nobody signs paperwork at 2 a.m.
- We talk to tenants and keep you in the loop in the portal.
- After-hours access, keys and lockboxes handled.
- One invoice per property, with photos attached.
Refer with confidence. We report back.
- We contact your client within 15 minutes of your referral.
- Photo logs, moisture maps and line-item estimates, in your format.
- Daily status in the portal, with read-only access for adjusters.
04 · Insurance
Insurance, in plain English.
Who does what, step by step. We do most of the paperwork.
- 1YouCall usWe send a crew right away. Water doesn’t wait for a claim number.
- 2YouUsOpen a claimWe can make the call with you, on speaker.
- 3UsWe document everythingPhotos, moisture readings and a contents list, sent to your adjuster.
- 4InsurerAdjuster approves the planWe answer their questions directly, so you don’t have to.
- 5UsInsurerWe repair. They pay us.You pay only your deductible, and only at the end.
What we send your insurer
- 01Dated photo log of every room
- 02Moisture map with daily readings
- 03Itemized contents inventory, with photos
- 04Line-item estimate in the format adjusters use
- 05Certificate of dryness at the end
Should I call my insurance first?
If water is still spreading, call us first. Starting fast keeps the damage, and the claim, smaller. Call your insurer right after. We can help.
Is my damage covered?
Sudden damage, like a burst pipe or a fire, usually is. Slow leaks and outside flooding often aren’t. We’ll help you read your policy, but your insurer decides.
Do I pay anything upfront?
On most insured jobs, you pay just your deductible, at the end. If you’re not insured, you get a written price before we start.
Can I choose my own restoration company?
Yes. It’s your home and your choice, even if your insurer suggests someone else.
05 · Our crews
Real people. Trained and certified.
Our own employees, not subcontractors. Background-checked, uniformed, trained to IICRC standards.
- 38certified technicians
- 11trucks on call, 24/7
- 900+drying machines
- 4.9average from 1,240 reviews
- IICRCCertified firm
- WRTWater restoration
- ASDApplied structural drying
- FSRTFire & smoke restoration
- AMRTMold remediation
- MN BC-7xxxxxLicensed contractor
- $5MLiability insurance
Recent recoveries
Water · CommercialBurst sprinkler line, 12-unit apartment building
Uptown, Minneapolis
- 4 daysto dry
- 11 daystenants back
- 10 of 12units never moved out
Fire · ResidentialKitchen fire, smoke through six rooms
Edina
- 740items restored
- 0smoke odor at sign-off
- 5 weeksto move back in
Storm · CommercialHail and roof leak, dental office
St. Paul
- 3 daysto reopen
- Nightsonly, no lost patient days
- 1invoice to the insurer
Water · ResidentialSump pump failure, finished basement
Maple Grove
- 47 minto arrive
- 380 galextracted
- 3 daysto dry
06 · Service area
Where we go, and how fast.
Three shops across the metro. Crews stay on call around the clock, holidays included.
Crew freeOn a jobWithin 45 min
Minneapolis · St. Paul · Bloomington · Edina · Eden Prairie · Minnetonka · Plymouth · Maple Grove · Brooklyn Park · Blaine · Roseville · Woodbury · Eagan · Burnsville · Lakeville · Stillwater, and everywhere in between.
You will reach someone.
- 1Dispatch
Answers 24/7, usually in under 30 seconds.
(612) 555-0147 - 2On-call crew lead
Calls you back with an arrival time within 10 minutes.
- 3Operations manager
Direct line if anything ever slips.
(612) 555-0199
07 · Your portal
Your whole job, on your phone.
Progress photos, drying readings, your contents list and repair approvals. Shared only with the people you choose.
- Progress photosEvery visit, dated and room by room.
- Drying logDaily readings until it’s dry.
- Contents inventoryEvery item, where it is, what state it’s in.
- Repair approvalsRead the plan, ask questions, sign.
Viewing as
Job #4127 · WaterLiving room & basement
Owner
Stage 3 of 4 · Monitoring
Wall, northGoal 12%
- Day 138%
- Day 224%
- Day 316%
- Day 412% ✓
- Sofa, linenCleaned on siteDone
- Wool rugPhotographed, can’t be savedClaimed
- Books × 24Freeze-dryingIn lab
- Family photos × 61Cleaned + scannedDone
- TV + consoleStored, bay 14Storage
Repair plan v2Drywall, baseboards, floor refinish, paint
Estimate$8,420
Your deductible$1,000
Emergency right now?
Call. A real person answers.
(612) 555-0147 24/7, holidays includedCall for Emergency RestorationOr text photos of the damage to the same number.
Not urgent?
Book a free assessment.
Old stains, a musty smell, smoke odor, or a repair estimate. We’ll call within one business day to set a time.